Shipping coordination
Explore available container or roll-on/roll-off routes for the selected vehicle and destination. Agree handling, insurance, timing and the named delivery point.
Plan beyond
the vehicle itself.
Discuss the shipping route, documents and service scope as part of the order, with responsibilities clear from the beginning.
Inspection records
Set out the agreed vehicle checks before shipment. Link photographs and records to the actual vehicle and keep the acceptance process clear.
Document preparation
Coordinate the agreed commercial and shipping documents. Destination-specific requirements are checked with the importer and the parties handling the process.
Service & parts discussions
Discuss applicable service coverage, parts sourcing and the responsible provider for the selected vehicle and market. Record these terms before the order is finalized.
KEEP THE HANDOVER TRACEABLEThe right records.
The right records.
The right next step.
For a shipment or service question, keep the order reference, vehicle identification, photos and a clear description together.
Order reference
Vehicle identification
Photos & description
Agreed resolution path
BEFORE SHIPMENTGood questions
Good questions
prevent unclear expectations.
How long does delivery take?
The timing depends on the selected variant, sourcing, inspection, route and sailing schedule. Confirm a written schedule for the specific order.
Can you arrange shipping?
Discuss container or roll-on/roll-off options and the desired delivery scope with the team. Availability, cost, insurance and responsibilities are confirmed per shipment.
How are after-sales requests handled?
Contact the team with vehicle identification, a clear description and supporting records. The applicable service provider, parts route, warranty coverage and response arrangement are agreed for the order.
LET’S TALK ABOUT YOUR NEXT ORDERYour market.
Your market.
Your next vehicle order.
Tell us the model, quantity and destination. We’ll start with a specific sourcing and quotation discussion.